Privacy Policy & Terms of Service
Privacy Policy
Ask Maeda-san (hereinafter referred to as "our website") is committed to protecting and appropriately managing your personal information.
1. Information We Collect
- Name
- Email address
- Shipping address
- Product request details
- Other information provided through inquiries
2. Purpose of Use
- Processing product purchase requests and arranging shipments
- Responding to customer inquiries
- Providing necessary communications
- Improving our services through analysis
3. Provision to Third Parties
We will not provide your personal information to third parties without your consent, except in the following cases:
- When required by law
- When necessary to arrange product shipments (e.g., providing information to shipping carriers)
4. Management of Personal Information
We take appropriate security measures to prevent unauthorized access, loss, alteration, or leakage of personal information.
Terms of Service & Disclaimer
By using our service, you agree to the following terms.
1. Shipping Disclaimer
- Our responsibility is limited to arranging the shipment of products.
- We are not liable for any incidents, damage, delays, or accidents that occur during the shipping process.
- For any issues during shipping, please contact the respective shipping carrier.
2. Returns & Exchanges
- We do not accept returns or exchanges for customer convenience.
- We are not responsible for any defects or issues related to food, cosmetics, or other products after shipment.
3. Prohibited Requests
- Requests involving products or activities that violate laws and regulations
- Requests for prohibited, illegal, or hazardous items
4. Customs Duties & Taxes
- Any customs duties, taxes, or import fees that arise in the destination country are the responsibility of the customer.
- Please ensure you are aware of your country’s import regulations before placing an order.
Changes to the Policy
We may revise this Privacy Policy and Terms of Service without prior notice as necessary.